Receive messages from Telegram and manage conversations in Pyrus

Clients often ask questions through your Telegram bot. Working with this type of request in Pyrus is very convenient: you conduct all correspondence with the client in the Pyrus task, while the client uses the Telegram app as their interface.

Telegram

Receive messages from WhatsApp and maintain conversations in Pyrus

If you communicate with clients through WhatsApp, Pyrus makes doing this much easier. You will conduct the entire correspondence from a Pyrus task, while the client continues to write and receive your replies in WhatsApp.

WhatsApp

Receive messages from Viber and maintain conversations in Pyrus

Customers often ask you questions through your Viber bot. Working with this type of request in Pyrus is convenient: you conduct all correspondence with the client in the Pyrus task, while they use the chat in their Viber app as their interface.

Viber

Convert amoCRM deals into business processes in Pyrus

When you close a deal in amoCRM, a separate task will appear in Pyrus automatically.

amoCRM

Schedule meetings with colleagues and clients in Zoom directly from Pyrus tasks

Save your work time by quickly making Zoom appointments with colleagues and clients right from the task. A notification and a link to the meeting will be sent to all participants, and its recording will appear in the task comments.

Zoom

Automatically create requests and keep a history of calls in Pyrus

All calls from your customers will automatically be logged in Pyrus. This will allow you to monitor the efficiency of issue resolution, quickly connect colleagues to the task, and also see all previous requests from the same client.

Zoiper

Generate Jira tickets directly within Pyrus

If you need to involve developers in solving a problem, assign them a task in Jira directly from Pyrus. You don’t need to create a Jira account.

Jira

Automatically generate requests in Pyrus upon incoming calls

Softphone.Pro

Create meetings in Google Meet right from a Pyrus task

Google Meet

Share files quickly and easily: attach documents from Dropbox to any task in just a couple of clicks.

Dropbox

Attach files from Google Drive to the tasks

Quick and easy file sharing: attach documents from Google Drive to any task in just a couple of clicks.

Google Drive

Share files quickly and easily with colleagues: attach documents from OneDrive to any task in just a couple of clicks.

OneDrive

Quick and easy file sharing: attach documents from Box to any task in just a couple of clicks.

Sync employees&#39; accounts in Pyrus with MS Active Directory

If you work in Active Directory, you can sync all information and credentials between the two systems, and avoid creating unnecessary accounts.

Microsoft Active Directory

Oracle NetSuite

Fill out forms using data from scanned invoices

API Telephony

Engage with customers from your website chat directly in Pyrus

A chat on your site will allow your customers to quickly receive answers to all their questions. Each inquiry in the chat becomes a Pyrus task, where you can respond to the client and carry out all the work needed to address their inquiry.

Website chat

Turn emails into tasks – communicate via email directly within Pyrus

Conduct email correspondence with the client directly from the Pyrus task. Not a single customer request will be missed, and the entire communication history on their request will be saved in the system, even if the employee who was working on the project leaves.

Email

Unleash Pyrus web form capabilities for lead generation, surveys, customer onboarding, and employee engagement

Get leads from your site using the Pyrus web form. Each request from the web form becomes a Pyrus task. Do everything necessary to fulfill the client’s request, along with your colleagues, quickly and easily in the Pyrus app. 

Online forms

This extension makes sure that there are no duplicate documents and requests. After all, no one wants to waste time approving the same document twice, or inadvertently paying the same bill twice.

Duplicates search

Respond to inquiries from users of your mobile application directly within Pyrus

A chat in your mobile app will allow your customers to quickly receive answers to all their questions. Each inquiry in the chat becomes a Pyrus task, where you can respond to the client and carry out all the work needed to address their inquiry.

Mobile app chat

Receive feedback from clients, analyze performance, and enhance the customer experience

Receive feedback from customers on each request, analyze the work of employees and improve the quality of your service.

Service rating

Send private messages to colleagues in tasks

Discuss private and confidential aspects of the task through private messages. The rest of the task participants will not see them.

Notes

Find previous queries from the same client quickly

If this is not the first time a client is contacting you, it is helpful to have a history of communication with them handy. Pyrus shows all previous requests from the same customer, whether submitted by email, phone, or any other fields that you specify, in the current task.

Marketplace