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Privacy Policy

Effective Date of Current Policy: March 28, 2016

Simply Good Software, Inc. (“SGS”, or “we” or “us”) operates the website located at (the "Site"). This Privacy Policy describes the information that we collect through our Site and how we use that information. If you have any questions about our Privacy Policy, please contact us at . This Privacy Policy applies to the services and products offered by SGS, as well as any other applications, content or features that we may from time to time offer on the Site.

The privacy of our members is very important to us. Please read this Privacy Policy before using the Site or submitting any personal information. By using the Site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive, basis. You are encouraged to review the Privacy Policy whenever you visit the Site to make sure that you understand how any personal information you provide will be used.

Personal Information We Collect

We collect information from you when you register on our Site. The types of personal information you provide to us may include contact information such as your name, email address, birth date, and other unique information such as user IDs and passwords.

If you choose to invite another person to join our Site, we will ask you for the invitee’s email address and automatically send him or her a one-time email inviting him or her to register at the Site on your behalf, using your name. We use and store this information only for the purpose of sending this one-time email.

You may also choose to submit information about third parties by uploading your address book, which may include names, email addresses, addresses, and other personal information of your contacts. If you give us your password to automatically export this data, we will not store your password after you have uploaded your contacts’ information.

We publish your name, your title and your organization name in a public directory where other users can find it and request a connection with you. Only if you approve a contact request will your name be added to user's address book, and their name will be added to your address book. At any time you can delete a previously approved contact from your address book. You may also elect to withdraw from having your information published for other users to see by changing your privacy setting.

We also publish your name and contact information in your local organization's directory. Your name is visible to members of your organization. You can provide your contact information, such as phone number or Skype/IM ID, and add it to your profile. This information will be visible to any member in your organization. In addition, your organization members can change this information to fix typos and incorrect or obsolete information. You cannot elect to withdraw from having your name and contact information listed within your local organization's directory.

Your contact information cannot be visible to users who are not members of your organization without your permission.

If any user from your address book adds you to a shared project, your name will become visible to all members of this project. At any time you can exit such a project.

If any user from your address book adds you to a restricted project, your name will become visible to any administrator of such a project. At any time you can exit such a project.

Non-Personal Information We Collect

Log Files

As with most other websites, we collect and use the data contained in log files. The information in the log files includes your IP (internet protocol) address, your ISP (internet service provider), the browser you used to visit our web Site, the time you visited our Site, and which pages you visited throughout our Site.

Cookies and Web Beacons

We use cookies to store information, such as your personal preferences, when you visit our Site. (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your browser (if you allow this) which enable the site’s or service provider’s systems to recognize your browser, and to capture and remember certain information). This allows us, among other things, to identify our members so they do not have to re-enter their user ID and password.

You can choose to disable or selectively turn off our cookies or third-party cookies in your browser settings, or by managing preferences in programs such as Norton Internet Security. However, this can affect how you are able to interact with our Site as well as other sites. This could include the inability to log in to services or programs, such as forums or accounts.

Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

What We Use Your Information For

The information we collect to understand your needs and interests helps us deliver a consistent and personalized experience. For example, we may use your information to:

  • create and maintain your account
  • prevent and detect fraud or other malicious activity;
  • communicate with you about our services and features;
  • allow other members to communicate with you;
  • provide service and support;
  • update you on new services and features;
  • analyze service usage statistics, including but not limited to external analytics tools and their built-in toolkit (including sessions, User-ID, etc.).

We will not sell, rent, or lease your personal information to others.

Children`s Privacy

We are in compliance with the requirements of the Children’s Online Privacy Protection Act. We do not knowingly collect information from children under the age of 13 and do not target our Site to children under 13, or knowingly permit children under the age of 13 to become registered members of our Site.

How We Protect Your Information

To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of all information, we use appropriate physical, technical and administrative procedures to safeguard the information we collect. This includes encryption of passwords stored on our servers. Additionally, we only support HTTPS (ciphered) protocols for access to our Site.

Although we try our best to prevent unauthorized access or disclosure, please be aware that there are risks inherent in sharing information, and that no security measures are perfect or impenetrable. We cannot control the actions of other members with whom you share your information. We cannot guarantee that only authorized persons will view your information. We cannot ensure that information you share on our Site will not become publicly available. We are not responsible for third party circumvention of any privacy settings or security measures on our Site. You can reduce these risks by using common sense security practices, such as choosing a strong password, using different passwords for different services, and using up-to-date antivirus software.

Disclosure Of Your Information To Third Parties

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our Site, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may disclose your information pursuant to subpoenas, court orders, or other requests (including criminal and civil matters) if we have a good faith belief that the response is required by law. This may include respecting requests from jurisdictions outside of the United States, wherever we have a good faith belief that the response is required by law under the local laws in that jurisdiction, applies to users from that jurisdiction, and is consistent with generally accepted international standards. We may also release your information when we believe release is appropriate to enforce our Site policies, or to protect ours or others’ rights, property, or safety.

We may provide third parties with aggregate statistics about our members, traffic patterns, and related Site information. This data reflects Site usage patterns gathered during customer visits to our Site each month, but does not contain behavioral or identifying information about any individual member, unless that member has given us permission to share such information. We may also provide log files and other databases of user information to third parties for analysis, to get a better understanding of traffic throughout our Site.

We also use third party advertisements on the Site to support our Site. Some of these advertisers may use technology such as cookies and web beacons when they advertise on our Site, which will also send these advertisers (such as Google through the Google AdSense program) information that includes your IP address, your ISP, the browser you used to visit our Site, and in some cases, whether you have Flash installed. This is generally used for geo-targeting purposes (showing New York real estate ads to someone in New York, for example) or showing certain ads based on specific sites visited (such as showing cooking ads to someone who frequents cooking sites).

If the ownership of all or substantially all of our company changes, we may transfer your information to the new owner so the service can continue to operate. In such a case, your information would remain subject to the promises made in any pre-existing Privacy Policy.

Access And Accuracy Of Your Information

We strive to keep your personal information accurately recorded. We have implemented technology, management processes, and policies to help maintain data accuracy. We provide our members with reasonable access to personal information that they provided to us and the reasonable ability to review and correct it or ask for its deletion, as applicable. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as requiring a password and user ID, before granting access to your data.

To view and change the personal information that you directly provided to us, you can access “My Profile” page and follow the instructions on that page. If you want to stop using your account you can delete it by contacting us at the address listed below.

Please be aware that even after you remove information from your profile or delete your account, copies of some or all of that information may remain viewable elsewhere to the extent it has been shared with others (for instance any comments or other posts you had made on our Site).

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent (subject to the exceptions set forth in the Section entitled Disclosure of your information to third parties, above).

Terms and Conditions

Please also visit our Terms of Use section establishing the use, disclaimers, and limitations of liability governing the use of our Site at

Your consent

By using our Site, and/or using the services offered on or through this Site, you agree to the terms of this Privacy Policy as they may be amended as necessary. If you use this Site, your visit and any dispute over privacy is subject to this Notice of Privacy, and the company’s Terms of Use, which include limitations on damages, arbitrations of disputes, and application of the law of California.

Changes to our Privacy Policy

If we change our privacy policy, we will post the revised policy statement here, with an updated revision date. If we make significant changes to our statement, we may also notify all members whose personal information we have retained by other means, such as sending an email or posting a notice on our home page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us at . In order for us to take the appropriate action please describe in reasonable detail the nature of your request or inquiry.