Mobile chat
Pyrus SDK allow you to embed convenient chat in your mobile application. allow you to embed convenient chat in your mobile application. Mobile chat helps you collect feedback instantly from your app’s users. When a user sends you a chat message, your support team will see a new ticket in Pyrus. Support managers respond to the request in Pyrus, and the user receives push notification from the app.
When a user writes you a message in the app Pyrus creates a ticket from those messages. A support manager responds to the message in Pyrus and the user gets push notification and sees a response in the chat.
Chat features:
- The chat interface is fully customizable. You can give it the same look and feel as the rest of your application.
- Users can attach files to a message. You can upload a photo from your phone’s image gallery or take a new photo with your smartphone’s camera.
- The chat shows your full conversation history.
- You can send push notifications to the user when a support manager responds to his request.