Mobile chat helps you collect feedback instantly from your app’s users. When a user sends you a chat message, your support team will see a new ticket in Pyrus. Support managers respond to the request in Pyrus, and the user receives push notification from the app.
When a user writes you a message in the app Pyrus creates a ticket from those messages. A support manager responds to the message in Pyrus and the user gets push notification and sees a response in the chat.