Mobile chat

Mobile chat helps you collect feedback instantly from your app’s users. When a user sends you a chat message, your support team will see a new ticket in Pyrus. Support managers respond to the request in Pyrus, and the user receives push notification from the app.

When a user writes you a message in the app Pyrus creates a ticket from those messages. A support manager responds to the message in Pyrus and the user gets push notification and sees a response in the chat.

Chat features:

  • The chat interface is fully customizable. You can give it the same look and feel as the rest of your application.
  • Users can attach files to a message. You can upload a photo from your phone’s image gallery or take a new photo with your smartphone’s camera.
  • The chat shows your full conversation history.
  • You can send push notifications to the user when a support manager responds to his request.

Mobile chat for iOS

Mobile chat for Android

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