In Pyrus, you can only see tasks you have the right to access. You can give access to a coworker, role, or department, so that everyone has the information they need without getting distracted by tasks that don’t concern them. Before creating a task, make sure it can only be seen by those concerned. A Pyrus user gets access to a task in the following cases:
- the user is the author, the person responsible, or the approver
- the user has Supervisor rights, which means he or she can see every task created within an organization (more on user permissions)
- someone shared a list containing the task with the user (more on how to share lists)
- the user is the administrator of the form the task came from (more on form administration To find out who can see your task, open the task page and click on the lock icon in the upper right corner.
Pyrus will show everyone who can see the task in their lists, as well as who can access it via search or a direct link. The column Rights inherited from explains why someone can see the task.
Attention! A head of a department with an entry in the Org Chat catalog can also view any tasks that belong to any of their subordinate employees. This applies not only to the people directly reporting to them, but also to anyone whose position is lower in the corporate hierarchy.
The head can add themselves to all such tasks, without requesting access. When they click on the link to the task, they are offered the option to enter as a participant.
A comment that the manager is participant appear in the task, so that will not come as a surprise to the subordinates.
This is a tool for managers to monitor the work of their employees, without applying for access to problem requests. It avoids cluttering the manager's Inbox with irrelevant tasks.