Working on tasks together

Pyrus tasks are essentially group chats around a specific work item that must be accomplished. Teammates can post comments, share files, and report their progress in moving the task forward.

Communicating in tasks

Enter a message in the text field and decide where the task should go next. Do you want to hide the task from your Inbox assuming that another person takes over it? Click Send and Hide. Do you want to keep working on it yourself? Click Send. See Responding to tasks for more details.

Adding a new participant

There are three ways to add participants to a task.

  • Mention the person in the task description or in a comment. Start typing his or her name, and Pyrus will show you a list of potential matches. Or press @ on the keyboard and select a participant from the dropdown list that appears.

Pyrus Tip: Mentions are not only useful for adding teammates, but also for drawing a teammate's attention to a task. By mentioning your teammates within a task, you inform them that you expect them to take action on it.

  • Click Add participant, start typing a name, and select the desired people from the dropdown list.

  • Click Add participant from the info panel of the task and select a person from the dropdown list.

Once the new participant has been added to the task, they will see it in their Inbox.

Changing the task assignee

Click pointer finger to choose a new assignee for the task.

You can select an existing task participant or any other Pyrus user in your network to become the new assignee.

Setting a due date

Click the calendar button to choose a deadline.

You can also specify the exact time by which the task must be completed, and a duration if necessary.

If the task is overdue, there will be a red mark in the task’s info panel. The negative number indicates the number of days overdue.

Attaching files

When adding a comment, you can click Upload from disk to share files with the task’s participants.

To learn more about uploading files, refer to Attaching files and documents.

Task history

The task activity feed displays all related comments and actions, including task creation, attached files, and changes made to any of the fields, including subject, assignee, due date, and participants.

To see all the changes made to the task, click Actions > Show updates.

To hide the task activity feed, click Hide updates without comments.

Linked tasks

When working on a task, you may realize there are several other items that need to be taken care of at the same time. Though they may all be connected to one task, it can be useful to track them separately. In this case, it is convenient to add them to Pyrus as linked tasks.

To add a linked task, click the plus sign in the Linked Tasks section on the right panel.

A new task pop-up window will be displayed. Enter the subject, description, assignee, and other details as you need to. Click Save to create the task.

The details of the linked task will appear in the Linked Tasks section. Just like in other lists, the color of a task indicates its status.

Every linked task includes a link to its main task for ease of tracking.

Pyrus Tip: You can link two existing tasks. To do this, send the number of one of the two tasks via the comment section of the other task.

Creating a Task from an Email Message

Any message from an email with an address registered in Pyrus can be converted into a task. Just forward the message to x@pyrus.com. The message will be shown in your Inbox as a task.

You can also comment on tasks from your email service. Just reply to a task notification message and the answer will be displayed in Pyrus.

All attachments of the email will be available in the task.

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