Our December update covers one-click approval, joining an organization in Pyrus, searching tasks by assignee, and more.
Different specialists need different data in reports on the same form. In the Help desk form, for example, a support manager checks the time of first response and the time of overdue tickets, and a project manager wants to find out what problems clients are usually reporting.
In November, along with monthly updates our team was working to make task approval easier. The feedback from our clients who use Pyrus workflows was very helpful.
The new approval interface will be released in mid-December. Let’s see what’s new.
1. Previously, you had to select Approve, Acknowledge, or Reject, then click Send. Now you can approve a request with one click. Additional options are now available in a drop-down menu.
New Pyrus features for November: fill out forms, process similar tickets, view form statistics on the dashboard, route tasks by author, supervise the work of a new employee, and more.
Now you can approve tasks in the new Pyrus interface. Use one of the following statuses Approve, Acknowledge, or Disagree.
This update covers our integration with Softphone.Pro, the new workflow editor, the new design for task history, and more. Let’s go!
Good news for iOS users: the Pyrus mobile app can now manage up to five accounts at once, seamlessly switching between them without logging out and logging back in.
Monthly updates: Pyrus now works with Facebook Messenger, Gmail, Google Docs, and Active Directory.
If your business has a group on Facebook, you can incorporate it with your service ticket flow in Pyrus. When a client sends a request via Facebook, the request appears in Pyrus. When your support team responds, the client receives the response on Facebook Messenger.
How to integrate your Facebook group into your service ticket form
Business process automation (BPA) is a strategy that can yield tremendous results when implemented correctly. But despite the fact that many automation software providers have made their products easy to set up, some businesses are still getting it wrong.
How should you approach business process automation? What should you do and what should you not do? Who should be involved and why? If you find yourself asking any of these questions, read on. We’ve got you covered.
You are your biggest critic. A positive mind can lead to a positive life, but it can be difficult keeping negative thoughts at bay. They stay there in the back of your mind, and all it takes is one little crack and they’re in. These can effect your personal life, as well as your professional career.
As a business owner in today’s competitive world, it’s crucial that you implement strategies that can help your business grow and stand out from the crowd. Otherwise, you’ll be left behind.
One such strategy — and pretty much an effective one at that — is workflow automation. Workflow automation technology offers many benefits, including being able to give your small or medium-sized business (SMB) a competitive advantage, setting it up for expansion.
Your accounts payable department is responsible for vendor invoice processing, approval, and payment. Within these functions, there are several different workflows, and to manage these workflows effectively, you need to be equipped with practical ideas. This guide contains some nuggets of wisdom to help you manage your accounts payable workflows for better performance, increased operational efficiency, and a better bottom line.
Did you know that paperwork is a major productivity killer in the workplace? Not only can it sabotage your efficiency, it’s even expensive to manage. Yet studies reveal that the average American office worker uses about 10,000 sheets of paper per year. This is an alarming figure, considering the availability of advanced technology in today’s world. It seems like things are particularly designed to help businesses go paperless.
There is a lot of noise in the technology world, and this noise can make things confusing. It’s especially true for the non-geeks, who would prefer to focus on their business and just take advantage of technology to move their work forward.
You’ve likely heard such terms as “BPM,” “workflow automation,” and so on, whether it was on the Internet at large or here on the Pyrus blog.
It’s safe to say that most of us have friends, and not all friendships need to be beneficial past the point of enjoying each other’s company, but the people you surround yourself with can have a huge impact on your life, both personal and professional. This can be in a positive or negative way, the key is realizing early on if this person will help lift you up and make you a better person or bring you down and cause stagnation.
“Accounts payable invoice matching” refers to the comparison of prices, quantities, terms, and other relevant information appearing on an invoice with the information on the purchase order (PO), the goods received note (GRN), and the acceptance or inspection documents. It is usually performed for goods and services ordered through a PO, and is one of the basic steps in invoice processing, necessary for an invoice to be deemed eligible for payment.
In automating your accounts payable processes, which steps can you take to make sure you get the best returns on your investment? What are the most effective strategies that will help your team get the most out of the automation tool you choose? What are the best practices to follow in implementing and using it?
Accounts payable is particularly a document-heavy department. Whether you’re dealing with vendors or upper management, there are usually tons of documents to process and approve, like vendor invoices, reports, purchase orders, and so on.
To work efficiently, you need to be able to manage these documents well. Otherwise you’ll be faced with a business process that holds you back instead of propelling you forward.
It’s probably not something you often think about, you do so many of them and so often that it just becomes second nature and rattling them off becomes like breathing. We’re talking about emails. If you’re in an office setting or work in PR or run a startup, chances are you spend a good amount of your day staring at your inbox or composing emails out. We’ve done them for so long and for so often, that we have the tendency to forget that there is actual etiquette that we should be following when sending out emails to all but our closest friends and colleagues.
Your organization’s accounts payable (AP) operations can have considerable impact on your overall success. This means you should follow modern business practices in order to make a mark and stay ahead.
One such practice is to pay your vendors accurately and on time. Late payments can result in a number of problems, including:
Are you still dependent upon a manual system to process your vendor invoices? If so, not only does it mean your system is obsolete, but you’re simultaneously putting yourself and your business in a disadvantaged position.
Here’s the truth about manual invoice processing: this outdated methodology has been found to have over 101 weaknesses, and all of them contribute to a shockingly poor invoice processing experience. Chances are that if you’re still processing your vendor invoices manually, you are encountering these classic problems and harming your productivity. Below are some of the drawbacks associated with manual invoice processing techniques, an explanation of how such techniques have been undermining your accounts payable (AP) processes, and why you need to ditch them ASAP.
In automating your accounts payable (AP) processes, it’s essential that you track some key metrics. In this post, we’ll explain why this is important, which accounts payable metrics to track, and how to use each one to improve your invoice processing system.
In the end, you should be able to to straighten out your AP workflows and optimize your invoice processes considerably. Let’s get to it.
Launching your startup is an exciting time, but it is not the time to rush to launch without thoroughly prepping. Yes, you’ve been working day and night getting your product or brand ready for its launch, but not properly preparing your business plan and other business essentials before launch could set you behind before even starting.
There’s been a lot of talk lately about the power of workflow automation and what it can do for a business. However, some companies are reluctant to embrace this phenomenon.
Why would an innovative organization in the 21st century ignore a concept that’s easy to implement and yields tangible advantages? The answer has to do with common misconceptions and myths that have arisen over time.
Have you ever wished you could cut back on your invoice processing costs without sacrificing efficiency and work quality? A study carried out in the United States showed that an average company spends as much as $25 pushing one invoice through a paper-based system. At the same time, half of all companies take between five and 15 days to process a single invoice when they do so manually.
The main responsibility of accounts payable (AP) departments is to ensure all valid invoices from vendors are approved, processed, and paid.
That sounds pretty simple, doesn’t it?
Well, in practice, it’s not always so.
From arrival to payment, invoices often go through several processes depending on an organization’s business rules. These processes can be tasking, especially if the company has a whole slew of invoices to process.
In a previous post, we took you through a step-by-step process for automating your accounts payable (AP) workflows. One of the steps is to choose software that best meets your AP department’s needs. Today, we’d be showing you the exact, final things to consider before making your choice of workflow automation software.
We’ve already given you 15 reasons why you should automate your accounts payable (AP) processes. It saves time, reduces costs, leaves your employees free to do the more-pressing tasks they need to tend to, and so on.
In today’s post, we’ll take you through the step-by-step process to go from a paper-based accounts payable invoice processing to a fully automated system. It’ll go off without a hitch once it’s set up, but first, let’s start with the basics.
It can be easy to get in a funk, especially if you’re a business owner or entrepreneur. Sometimes, it seems like the more you push forward, the more you’re pushed back. It can seem like the whole world is against you and if you aren’t prepared for these lows, retreating and giving up on your dream can feel like the only option.
Duplicate payment is a major financial drains facing organizations today.
When you accidentally pay the same invoice twice, you’re of course tossing money away unnecessarily. This eats into your margins and inhibits your company’s financial progress. Who could ever stand for that?
In its 2014 annual report, the US Government Accountability Office (GAO) disclosed that it was involved in preventing such improper payments of $124.7 billion within just 22 federal agencies. The report is government-specific, but it tells the same story for business.
So you’ve decided to go paperless, and want to give accounts payable (AP) workflow automation a try, right?
Well, this means you need a software tool that can be easily adapted to your organization’s unique needs. The software should be full of relevant features, and it ought to even have a few you didn’t know you wanted.
Accounts payable invoice processing may not be the most exciting task in the world, but it remains an essential one for every organization that wants to pay its vendors.
Without managing your accounts payable (AP) methodology effectively, you can too easily lose value on your team’s effort, mistakenly cost the company literal money, or even damage your professional relationships.
Networking can be an intimidating process, especially for those of us that are on the shy side, but can be necessary in getting your name or business out to the world. While each encounter is different, there are some basic guidelines you should follow when drumming up conversation at a networking event or meetup.
