Pyrus Datacenter Release List

1.18.1

Release date: 05.12.2024

• Bugs fixed.

1.18

Release date: 04.12.2024

• Ready-made form templates for automating routine processes added.

• Administrators can now be assigned to roles and bots.

  More about role administrators

  More about bot administrators

• Form type fields can now be added to the table.

• Fields removed from the form template can now be restored.

• A new video player has been added, with features such as video speed up/slow down, instant rewind, and video control using keyboard buttons.

• The reopening of a closed task when changing the value of a field in it has been canceled.

• Automatic substitution of separators for long numbers can now be set in the text field mask.

• In the Escalation extension, the deadline for adding a manager to a task, when the specified SLA is considered based on working hours; a transition to a pre-filled web form via a direct link has been added.

• From the panel with attached files, you can now go directly to the comment the file is attached to.

• A Quote button for highlighted text has been added in comments.

• In the Inbox, next to the task where you were mentioned, a special icon appears. It disappears when you reply to the comment.

• Updates in the Knowledge Base:

  • a tree structure of articles in the sidebar;
  • image sizes can now be set;
  • new colors for highlighting text.

1.17

Release date: 11.10.2024

• Support for Zoom services has been added: now you can schedule video meetings directly in Pyrus. Read more about connecting the integration to your data center in the help section.
• In the Date form field, it is now possible to set deadlines with a long interval, which is displayed in the calendar.
• A major update of chats on the website and in the mobile app: an even more convenient interface, catchphrases, and more.
• Columns in the catalogs can now be pinned.
• New fields have appeared in the user profile: "About Me," "Location," "Messenger ID".
• The maximum size of uploaded files has been increased to 2 GB.
• Large emojis can now be used in comments to announcements.
• Two new currencies have been added: Kyrgyz som and Thai baht.
• The ability to group tasks from the Following list has been introduced.
• Files attached to comments are now downloaded in ZIP format.

1.16

Release date: 29.08.2024

• In the organization settings, access rights to closed forms can be set for employees with Manager and Administrator rights.
• User manager rights have been divided into two parts:
  • the ability to invite, block, and change properties of users and roles;
  • the ability to change user rights and organization settings.
• On the bot profile page, it is now possible to view its activity — changes and actions in forms.
• In the Email extension, you can now connect up to 10 mailboxes.
• New in the Knowledge Base:
  • comment notifications;
  • files can now be attached;
  • syntax highlighting in code blocks;
  • articles can be opened in full screen width;
  • spoilers.
• Bugs have been fixed and performance has been improved.

1.15.2

Release date: 15.07.2024

• Bugs fixed.

1.15.1

Release date: 05.07.2024

• Bugs fixed.

1.15

Release date: 26.06.2024

• Board (kanban) is activated in forms.
• Catalogs and Roles now display the forms they are involved in.
• Added a setting to limit the number of Pyrus sessions per user.
• Added exporting articles from the Knowledge Base.
• Added a setting in forms for routing Approver’s Disagree status.
• Added displaying form fields on the left in the Stream Processing extension.
• Added creating a subtask when filling out a Form field.
• Added color highlighting of form field changes in a task when clicking on Show previous value.
• Added enabling and disabling a form for client contact information in the Chat on the website extension.
• Added assigning a role to an employee on their profile page.
• All statuses are displayed in the Dashboard, even if there are no tasks in them.
• The Activity button to view the history of changes is available to directory and form administrators.
• When deleting data from a table in a Subprocess form, data from the main task table is not deleted.
• Status change when completing a task applies only to automatically set statuses (task opening, waiting for client response, client response received).
• In the Email extension, images can be placed inside the text when receiving emails.
• Improved the quality of formatting printed forms and document previews.
• Improved the quality of snippets on the search results page.
• Added an API for extensions, allowing them to write to an external channel first.
• Added deleting tasks via API.
• Errors have been fixed and performance has been improved.

1.14

Release date: 27.04.2024

• Added support for integration with Diadoc and SBIS EDO systems.
• Fixed bugs and improved performance.

1.13.1

Release date: 11.04.2024

• Fixed bugs.

1.13

Release date: 12.03.2024

• Knowledge Base included — a space for storing documents and collaborating on them.
• The right to export a registry of applications in a form can be restricted for some users.
• The Escalation extension supports configuration by stages of the approval route for an application.
• Improved search performance.
• Fixed bugs.

1.12.1

Release date: 18.01.2024

• New version of the file management service: bugs fixed, stability increased, and ability to use multiple file storages simultaneously supported.
• Support for storing files within the database discontinued.

1.12

Release date: 01.18.2024

• Production calendar for 2024 connected.
• New login interface for Pyrus added, with support for logging in using QR codes.
• New look for tasks in business processes: now you can simultaneously see field values and correspondence.
• System performance, stability, and security improved, errors fixed.

1.11

Release date: 09.08.2023

• Simplified installation of Pyrus Datacenter, configuration, and error correction.
• Support for Similar Tasks extension included.
• Support for autofill tables in forms included.
• System performance, stability, and security improved, errors fixed.

1.10

Release date: 06.26.2023

• A new task grouping system in the Inbox. Now they can be grouped by individual forms, colleagues involved, lists, roles, and text in the task name.
• Support for subprocesses added.
• Improved search for English words, fixed search for words containing the letters e/ё.
• Added the ability to calculate the SLA request execution time SLA in accordance with the country's production calendar.
• Errors fixed, work stability improved.

1.9.1

Release date: 04/26/2023

• Errors fixed, work stability improved.

1.9

Release date: 19.04.2023

• In the Stream Processing extension, a button has been added that allows you to save changes to a task without sending a comment. Now, when a user clicks on a button-link in the form and the text on the button does not match the content of the link, a warning about navigating to a third-party website appears.
• Functions for subtraction and division added to the calculated fields in the form.
• Tasks can now be created from the list in the Kanban view.
• Issues fixed:
  • in exporting the task registry in Excel form;
  • in the mobile chat, when filling out the Problem Description field and sending the satisfaction survey;
  • in the Stream Processing extension: the support staff can now send a response to the client first, then fill in the mandatory fields in the task.

1.8.1

Release date: 03.02.2023

• Fixed errors and improved performance.

1.8

Release date: 20.01.2023

Added the ability for the client to send response options in the form of buttons with hyperlinks in the chat on the website. Improved programmed responses: display area for responses increased, default answer groups collapsed, information display for answer groups added (tooltip appears when hovering over), case sensitivity in search fixed. Fixed the task closure function in the Stream Processing extension (multi-chats). Fixed errors.

1.7

Release date: 21.12.2022

• Added the ability to create subgroups in programmed responses.
• Added a report on operators' activity in stream processing of customer inquiries.
• Added display of the link to the web page from which the inquiry came for tasks from the website chat.
• Improved interface for working with user scripts in forms.
• Fixed errors.

1.6

Release date: 12.12.2022

• Fixed version number display.
• Changed display of disabled users.
• Fixed errors.

1.5

Release date: 30.11.2022

• Added dark theme.
• Implemented ability to pause SLA time.
• Added display of device information when contacting Chat on the website.
• Implemented ability to prohibit use of a password (login only with a one-time code).
• Added search in PDF file previews.
• Improved employee profile page: added positions of colleagues and managers.

1.4.4

Release date: 28.11.2022

Improved app stability.

1.4.3

Release date: 23.11.2022

• Improved app stability.
• Fixed errors.

1.4.2

Release date: 08.11.2022

• Updated some libraries to improve stability.

1.4.1

Release date: 20.10.2022

• Base service images replaced from Debian to Ubuntu to eliminate known vulnerabilities.

1.4

Release date: 19.10.2022

• Added support for messenge stream processing.
• Added notification to privileged users about approaching expiration of system license.
• Improved incoming message interface.
• Updated large number of third-party components to eliminate known vulnerabilities.

1.3.8

Release date: 03.10.2022

• Fixed error starting PostgreSQL when restoring the system from S3 backup.
• Connection to SMTP server now strictly corresponds to the choice of using SSL during initial setup.

1.3.7

Release date: 28.09.2022

• Added support for backup and restore from S3.

1.3.6

Release date: 27.09.2022

• Added support for SSL3 when connecting to SMTP server.

1.3.5

Release date: 22.09.2022

• Updated user registration process.

1.3.4

Release date: 02.09.2022

• Fixed error generating print form when using catalog indexes in the template.