Upgraded Form field and tasks approval

New Pyrus features for November: fill out forms, process similar tickets, view form statistics on the dashboard, route tasks by author, supervise the work of a new employee, and more.

Approving tasks

Now you can approve tasks in the new Pyrus interface. Use one of the following statuses Approve, Acknowledge, or Disagree. Read more

Break the Email Habit

Why Communication Will Soon Look Very Different

When Email Is a Full Time Job

If answering your email feels like a full time job, you’re not alone. The average knowledge worker spends 2-3 hours a day answering email, at a significant cost in productivity to companies. Large companies have tried to address the issue from the top down: Thierry Breton, the head of major French systems integrator ATOS banned all email across the company’s 76,000 employees. Many companies continue the search for alternatives. There have been a host of proposals for what individuals can do to help. The proponents of the Email Charter have drawn up a list of twelve best practices they asked everyone to adopt toward doing away with the common blight of email overload. Among them:
  • Spare the CC’s: they multiply “like mating bunnies” and clutter everyone’s inbox
  • Cut contentless responses: “Thanks for your note” is empty and better left unsent

Email Habits Are Hard To Break

Take brevity, for example: Long-winded explanations, justifications, and even social niceties (“Hi Max. How have you been?”) take valuable time to write and to read. For the most part, a person reading your email just wants to know: What is expected of me right now? Most people are afraid to just get to the point for fear they might seem rude. But as journalist Jordan Crook famously pointed out:

“If everyone were to cut out all the niceties, everyone would be a bitch. But if everyone did it, no one would be a bitch. And right now, everyone is a bitch. Email’s bitch.”

Read more

A Tool Your Sales Team Will Love

Pyrus Automates Sales Workflows (and More)

Pyrus is a versatile communication platform for teamwork that can be easily adapted to the needs of every department in your organization. This week we focus on how it can make life easier for your entire sales team.

1. Every Inbound Lead is a Task

Communication in Pyrus centers on tasks, and your inbound leads are no exception.

Pyrus automatically converts incoming inquiries emailed to a designated address such as sales@yourcompany.com into actionable tasks for your sales reps to tackle. Any attachments on the original email are copied over into the new task. Created tasks can be programmatically assigned to a workflow based on the type of inquiry coming in. Read more

Over-Tasked and Under-Organized?

3 Reasons Your Team Can’t Get Things Done

Email Inbox Chaos

Your email inbox is a mess: countless unread messages, email threads that end with a meaningless “OK” with no clear sense of what should happen next, and irrelevant CC’d message threads you can’t unsubscribe from. If that is true of your own inbox, chances are the rest of your team is also suffering. Read more

Dispatches From Hell

Eight Experts Weigh In On Their Email Inbox Agony

At Pyrus, we hate email as much as everyone else. It is why we created a platform that structures communication around tasks and processes. To highlight the extent of the problem companies face each day, we compiled a fun list of complaints about the communication medium everyone loves to hate: email. Read more