An Announcements feed, voice comments, and a new user profile


Pyrus users have received a rich harvest in this of Autumn, as we unveil a whopping seven serious updates.

1. You can now post announcements. Announcements in Pyrus provide a convenient way to communicate useful information to the team: share a piece of news about the company, inform co-workers that someone is out of the office, introduce a new employee, or publicly congratulate somebody. This feature is a full-fledged newsfeed that makes it easy and enjoyable to scroll, read, post, and comment. You can scroll through the feed quickly and efficiently, without having to click on anything. Read more

Communication and task management on one page. New interface

Pyrus is an efficient tool for task management and structured team communication. People create tasks, set deadlines, upload files, assign people to projects, and make decisions daily in Pyrus. They ask questions, clarify details, discuss, comment, and substantiate their opinions in a single interface without switching between apps and tabs. Read more

New approval buttons in the forms

In November, along with monthly updates our team was working to make task approval easier. The feedback from our clients who use Pyrus workflows was very helpful.

The new approval interface will be released in mid-December. Let’s see what’s new.

 
1. Previously, you had to select Approve, Acknowledge, or Reject, then click Send. Now you can approve a request with one click. Additional options are now available in a drop-down menu. Read more

Manage service tickets with our new Facebook integration

Monthly updates: Pyrus now works with Facebook Messenger, Gmail, Google Docs, and Active Directory.

Integrating your Facebook group with Pyrus

If your business has a group on Facebook, you can incorporate it with your service ticket flow in Pyrus. When a client sends a request via Facebook, the request appears in Pyrus. When your support team responds, the client receives the response on Facebook Messenger.
How to integrate your Facebook group into your service ticket form Read more