Manage service tickets with our new Facebook integration

Monthly updates: Pyrus now works with Facebook Messenger, Gmail, Google Docs, and Active Directory.

Integrating your Facebook group with Pyrus

If your business has a group on Facebook, you can incorporate it with your service ticket flow in Pyrus. When a client sends a request via Facebook, the request appears in Pyrus. When your support team responds, the client receives the response on Facebook Messenger.
How to integrate your Facebook group into your service ticket form Read more

15 Tips For More Efficient Accounts Payable Workflow Management

Workflow management

Your accounts payable department is responsible for vendor invoice processing, approval, and payment. Within these functions, there are several different workflows, and to manage these workflows effectively, you need to be equipped with practical ideas. This guide contains some nuggets of wisdom to help you manage your accounts payable workflows for better performance, increased operational efficiency, and a better bottom line. Read more

What Is Business Process Management And How Can It Help Your Business?

Business process management

There is a lot of noise in the technology world, and this noise can make things confusing. It’s especially true for the non-geeks, who would prefer to focus on their business and just take advantage of technology to move their work forward.

You’ve likely heard  such terms as “BPM,” “workflow automation,” and so on, whether it was on the Internet at large or here on the Pyrus blog. Read more