Using Zapier to sync with hundreds of web applications, subfolders for forms, and amoCRM integration

Pyrus has integrated with Zapier, a web service that makes two apps work together easily. You select the application for Pyrus to interact with and set terms for this interaction.

When a trigger event happens in the system, Pyrus automatically fills out the request form.
Zapier supports more than 1,500 applications, so you can configure all kinds of integrations with Pyrus (using zaps) for easily transferring critical business data from one application to another. The main thing is that you do not have to wait for Pyrus’s direct integration to work with the app you need. Read more

New tools for working with tasks and Jira integration

New Pyrus features for March: splitting tasks into steps, following tasks, planning the day, and creating Jira tickets for developers within Pyrus with a single click.

Using Pyrus to create Jira tickets for developers

To resolve a client’s request, a support manager will sometimes need help from developers. If your development team uses Jira, you can use Pyrus’s Jira integration to collaborate more closely and resolve incidents more quickly. Support managers can create tickets for developers with a single click in Pyrus, and they can monitor any status changes just as easily. Read more

Manage service tickets with our new Facebook integration

Monthly updates: Pyrus now works with Facebook Messenger, Gmail, Google Docs, and Active Directory.

Integrating your Facebook group with Pyrus

If your business has a group on Facebook, you can incorporate it with your service ticket flow in Pyrus. When a client sends a request via Facebook, the request appears in Pyrus. When your support team responds, the client receives the response on Facebook Messenger.
How to integrate your Facebook group into your service ticket form Read more