Category: Business Process Automation

Manage service tickets with our new Facebook integration

Posted on Author Yulia Pugacheva

Monthly updates: Pyrus now works with Facebook Messenger, Gmail, Google Docs, and Active Directory.

Integrating your Facebook group with Pyrus

If your business has a group on Facebook, you can incorporate it with your service ticket flow in Pyrus. When a client sends a request via Facebook, the request appears in Pyrus. When your support team responds, the client receives the response on Facebook Messenger.
How to integrate your Facebook group into your service ticket form Read more

Don’t Do These 13 Things If You Want Your Business Process Automation To Be Successful

Posted on Author Zoe Uwem

Business process automation

Business process automation (BPA) is a strategy that can yield tremendous results when implemented correctly. But despite the fact that many automation software providers have made their products easy to set up, some businesses are still getting it wrong.

How should you approach business process automation? What should you do and what should you not do? Who should be involved and why? If you find yourself asking any of these questions, read on. We’ve got you covered. Read more