Communication is the engine that gets work done — how fine-tuned is your engine?
Here’s a roundup of tips from Psychology Today that might be just what you need to take your communication to the next level in the office.
Beware of universal statements, especially when they’re aimed at others.
For example: “You never do this,” or “you always do that.” Not only does this suggest unpleasant thinking toward the person you’re speaking to, it says that you’ve already made up your mind on an issue and can’t be convinced otherwise. There’s no room left for discussion on improvement, and that’s hardly an appealing personality to find in a colleague. (Besides, all it takes is one counterexample to disprove such lofty statements.)