We've heard that active listening is about eye contact and saying “Mhm” every so often. In fact, there’s a lot more to it than that.
Interest in empathy has led to extensive research and annual reports on the subject, but researchers still cannot agree on its definition!
Persuasion is a critical skill. Empathy, along with credibility and reason, are some of the key elements of a strong persuasive argument.
Conflicts happen. They’re normal. But conflicts at work aren’t being handled effectively. This results in a slew of costs to the employer.
We all like shortcuts. But did you know that your brain takes shortcuts too? They’re called cognitive heuristics.
The Agile methodology is widely hailed as a key tool to help companies become more responsive to change, especially during the pandemic.
Companies are working hard to retain their employees. One way to hang on to your workforce is to give awards.
One of the key ways to support diverse employees is through wellness. Supporting wellness in all its facets matters for all employees.
One challenge that specifically faces new parents in the US workforce is the lack of paid parental leave policies.