Monthly updates: Pyrus now works with Facebook Messenger, Gmail, Google Docs, and Active Directory.
Integrating your Facebook group with Pyrus
If your business has a group on Facebook, you can incorporate it with your service ticket flow in Pyrus. When a client sends a request via Facebook, the request appears in Pyrus. When your support team responds, the client receives the response on Facebook Messenger.
How to integrate your Facebook group into your service ticket form