Optimizing garbage collection in a high load .NET service

Pyrus is used daily by several thousand organizations worldwide. The service’s responsiveness is an important competitive advantage, as it directly affects user experience. Our key performance metric is “percentage of slow queries.” One day we noticed that our application servers tend to freeze up for about 1000 ms every other minute. During these pauses several dozen queries piled up, and customers occasionally observed random delays in UI response times. Read more

Social accountability, and revolt of the machines

A few years ago, automation was seen as an absolute good: a way to increase business efficiency, and relieve people of having to do painstaking busy work. But, as technology evolves, enthusiasm is often replaced by fear, and a desire to fight for the place of humans in a world of machines. Read more

How we work with user requests to develop Pyrus

Pyrus is a software that allows analysts, managers, and experts in various fields to automate their business processes, without having to program. Pyrus is also a business manager that most of its users use every day. We know that means our product must be functional, reliable, flexible, and user-friendly. Read more

Customer Support in Death Valley

Pyrus CEO Max Nalsky: “Like in aviation, in business it is essential to be prepared for the most unimaginable scenarios. An experience like this one helps to improve this skill.”

Оne day, I piloted a Cessna plane to fly myself to a conference in Las Vegas. On the way there, I had to fly over Death Valley. This area of North America is similar to the Dead Sea: it is below sea level, and is hot and dry. I decided to stop, and have a look around. Read more

How I came up with Pyrus

In this post, CEO Max Nalsky reveals where Pyrus came from.

The story begins in 2009. I had already launched three software companies: IIKO, a digital platform for the restaurant business, FinGrad, a finance management system, and Glowbyte, an IT consultancy. Each one developed B2B software for different industries, and they collectively employed over a hundred people. I was very hands-on in building these companies. Read more